Shangri-La Tanjung Aru, Kota Kinabalu Hotel | Kota Kinabalu ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100

“The hotel's stunning beachfront is perfect for enjoying amazing sunsets and immersing in local culture.”view full review

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“An exceptional experience with wonderful services throughout our stay” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

The hotel Shangri-La Tanjung Aru, Kota Kinabalu provides visitors with a free full breakfast.

There are no cribs provided in a room.

Pets are not allowed.

English, Japanese, Chinese, Korean, Malay

Year renovated:2007

Number of floors:7

Number of rooms:492

Former name

shangri la's tanjung aru resort & spa, kota kinabalu

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

510 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Coffee machine

room details

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Twin Room

Max:

3 persons

485 sq. feet

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

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Family Room

Max:

2 persons

485 sq. feet

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Kota Kinabalu 3.0 mi

Airports

Kota Kinabalu International (BKI) 4.1 mi

Train

North Borneo Railway 1.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Serene Spa Experience

During my stay, I treated myself to a massage at the Chi Spa, and it was absolutely rejuvenating. The peaceful ambiance combined with gentle music truly helped me unwind after a long day of exploring. Sherry, the therapist, was skilled and attentive, making sure I had a perfect experience. I left the spa feeling refreshed and relaxed, rejuvenated for the rest of my vacation.

F.Richard. USA, 2024-03-15Read full review on

Breakfast Extravaganza

The breakfast buffet at Shangri-La was beyond impressive! There were countless options catering to all tastes and cultures. I was amazed by the variety; from local delicacies to international favorites, it was a feast every morning. The atmosphere was vibrant, and I always looked forward to starting my day with such a good meal.

DavidF.. Canada, 2024-01-10Read full review on

Luxurious Room Amenities

Staying in the Kinabula Seaview room was a dream come true. The spacious layout included everything I could possibly need, from a huge comfy bed with the best pillows to bathrobes and slippers. The view of the sunset from my balcony was amazing, and it became my favorite time of day to unwind and appreciate the scenery. The attention to detail in room amenities really made my stay feel luxurious.

JohnS.. Australia, 2024-05-22Read full review on

Family-Friendly Features

I was thrilled with the family-friendly amenities offered during our visit. The complimentary children's buffet breakfast was a hit with the kids, ensuring they started their day with smiles. The spacious and themed Jungle Family Suite added an extra touch of fun to our stay, making it perfect for our family bonding time. It’s amazing how the hotel catered to guests of all ages.

S.David. UK, 2024-07-05Read full review on

What’s included

General

Non-smoking rooms
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Tennis court
Table tennis
Mini golf
Yoga class
Sports trainer
Fishing

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100

Map view

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100

City landmarks

Beach

Tanjung Aru Beach

3600 ft

Museums

Sabah State Museum & Heritage Village

2.1 mi

Tanjung Aru

2900 ft

Jalan Tanjung Aru

Tanjung Aru Perdana Park

5000 ft

Jalan Melati

Perdana Park

4800 ft

Mosque

Sabah State Mosque

1.8 mi

Beach

Tanjung Aru Beach 2

5000 ft

Parks

Double Six Monument

1.4 mi

Mosque

State Mosque

1.8 mi

1 Sutera Harbour Boulevard Lot 16

Borneo Trading Post

1.8 mi

Harbor

Sutera Harbour Resort

1.5 mi

88200 Kota Kinabalu

Bukit Kopungit

1.7 mi

Winery

Vino Vino Bistro

1.8 mi

Monuments and Landmarks

Petagas War Memorial

2.5 mi

Beach

Pulau Mamutik

2.1 mi

Wisma 2020

Desa Cattle

2.1 mi

Museums

Sabah Islamic Civilization Museum

2.3 mi

Tower

Atkinson Clock Tower

3.1 mi

Parks

Weston Wetland Park

2.5 mi

Gallery

Sabah Art Gallery

2.7 mi

4160

Taman Ujana Rimba Tropika

2.5 mi

Island

Mamutik Island

2.6 mi

Night club

B.E.D (Best Entertainment Destination

2.5 mi

Kota Kinabalu

Water Village

2.5 mi

Jalan Bukit Bendera

Signal Hill Observatory Platform

3.3 mi

Signature Office

Tourism Malaysia Offices@Sabah

2.5 mi

88300 Kota Kinabalu

Petrosains Playsmart Kota Kinabalu

2.5 mi

Spa Center

Ventus Spa Massage & Beauty Centre

2.5 mi

Nearby

Shangri-la's Tanjung Aru Resort

700 ft

Restaurants

Cafe Tatu

2000 ft

No. 20 Jalan Aru Garden Level

Coco-Joe's Bar & Grill

2200 ft

No. 20 Jalan Aru

Sunset Bar at Shangri-La's Tanjung Aru Resort & Spa

2700 ft

No. 20 Jalan Aru Kota Kinabalu

The Korean Club Restaurant

1600 ft

No. 4

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

Stunning sunset views

Exceptional service

Limited breakfast variety

High drink prices

8.2/10

Great

Rooms

9.0

Location

8.8

Service

9.2

Dining

6.2

Barry

United Kingdom, February 2025

9.2/10

Our stay was nothing short of amazing! We experienced exceptional service and enjoyed a beautiful suite with stunning views. However, the dining area was a bit crowded at times. Overall, we found great value for the luxurious amenities offered.

Rooms

10.0

We upgraded to a luxurious suite that was absolutely awesome, featuring two large bathrooms and a spacious balcony overlooking the beautiful scenery.

Service

10.0

The staff truly took great care of us. They went above and beyond on every occasion, making us feel special throughout our stay.

Location

10.0

The hotel is in a fantastic location with breathtaking views, particularly from the sunset bar, and the nearby beach offered a lovely atmosphere.

Dining

7.0

The dining options were plentiful but felt a bit too crowded during peak times. The food quality was decent, but more variety would make it better.

Facilities

9.0

The hotel offers great facilities, including a massive pool and activities for children, making it very family-friendly.

John

United Kingdom, January 2025

6.6/10

We had high hopes for this hotel, especially after our previous visit, but this time it just didn't meet our expectations. The beautiful grounds and comfortable rooms were definite highlights, alongside some very friendly staff members. Unfortunately, the dining experience left a lot to be desired, with both breakfast chaos and average meal quality. Additionally, the crowded atmosphere made it challenging to enjoy the amenities fully.

Rooms

8.0

Our room was spacious and clean, with very comfortable beds that provided a great night's sleep. The decor felt a bit dated, but it was modern and renovated overall.

Service

6.0

The service varied; while the staff were friendly and helpful, some instances of delayed meal service made for a disappointing experience.

Location

7.0

The hotel is nicely situated close to town and has a great sunset view from the bar, but it's rather crowded and feels a bit chaotic at peak times.

Dining

5.0

Dining was one of the weaker aspects. The breakfast setup was chaotic and the quality of both lunch and dinner was rather average, especially for a place that charges a premium.

Facilities

7.0

The facilities, including the pool and gym, were excellent but often felt overcrowded, which dampened the experience.

Emily

United Kingdom, December 2024

8.4/10

This hotel is a fantastic choice for families, offering great amenities like a kid-friendly pool and a spacious suite. The staff is incredibly courteous, contributing to a warm atmosphere. While dining options can be hit or miss, the breakfast spread is impressive. However, some facilities could use a refresh to enhance the experience.

Rooms

8.0

The suite was spacious and comfortable, perfect for our family of four. It had lovely touches like an espresso machine and ample toiletries, though it looked a bit tired in certain areas.

Service

10.0

The service was outstanding, with staff going above and beyond to ensure a pleasant stay. Every interaction was met with kindness and efficiency.

Location

9.0

The hotel's location was quiet and peaceful, conveniently close to the airport. Getting to the city took a short cab ride, which was manageable for us.

Dining

7.0

The breakfast buffet offered an enormous selection, but we found the Italian restaurant to be overpriced and subpar. Other dining options were decent but pricey.

Facilities

8.0

Facilities were enjoyable, especially the pool area which kept the kids entertained for hours. However, some activities in the kids' club could be improved for engagement.

Sawyer

United Kingdom, November 2024

9.0/10

I had an incredible stay at the hotel, where the service was truly top-notch and the location offered stunning views. The rooms were clean and comfortable, and the friendly staff made us feel special during our anniversary celebration. However, the dining experience left a bit to be desired as the food was not as good as we expected. Overall, it was a memorable trip, and I can't wait to return, hoping for improvements in the dining options.

Rooms

10.0

The room was immaculate, with an amazing sea view from our balcony. The space was clean and well-maintained, adding to our comfort.

Service

10.0

The staff were genuinely attentive and willing to go the extra mile, making our stay memorable, especially during our anniversary dinner.

Location

10.0

The hotel boasts a breathtaking location with beautiful scenery and sunset views, easily accessible to nearby attractions.

Dining

6.0

While the breakfast buffet had a range of options, the taste was lacking, which was disappointing given the hotel's prestige.

Facilities

9.0

The amenities, including the pool and spa facilities, were fantastic and well-maintained, enhancing our overall experience.

Evelyn

United Kingdom, November 2024

8.4/10

I had a fantastic stay at the hotel with stunning views and a tranquil atmosphere. The rooms were well-appointed and offered a delightful sunset view each evening. The pool area was impressive, though the dining experience at breakfast could be improved with more variety. The prices for drinks were quite high, which was a bit of a letdown. Overall, it was a memorable stay with some room for improvement.

Rooms

9.0

The room was luxurious and spacious, featuring two large bathrooms and incredible views from a large balcony with deck chairs.

Service

10.0

The service from the staff was exceptional, providing classy service and accommodating my requests admirably.

Location

8.0

The location was convenient, providing easy access to nearby attractions while maintaining a quiet atmosphere, perfect for relaxation.

Dining

6.0

The breakfast selection was limited and didn't change over my stay, making it feel a bit mundane after a few mornings.